Essential

‘Fail fast, put people first and never tolerate poor service’: industry leaders share the values steering their businesses

Adore Holidays boss hints at further retail expansion after buying travel firm

Advantage records five-fold £550 million increase in annual turnover

Agents consistently resolving nearly 90% of clients’ travel difficulties, says Advantage

New digital platform at the heart of Advantage’s first major rebrand for 20 years

Manchester airport to expand Terminal 3 and close Terminal 1

National Geographic-Lindblad Expeditions unveils debut European river programme

Classic Collection owner ‘confident’ B2B brand can return to profitability

Jet2holidays boosts funding for agencies with bricks-and-mortar ambitions

Explora Journeys' Helen Beck joins Windstar's mission to boost UK business

Heathrow outage: power restored seven hours before flights resumed, report reveals

Mexico slashes proposed cruise passenger tax ahead of summer start

Travel's gender pay gap widens owing to top-level wage disparities

Disney to develop new theme park and resort on Abu Dhabi's Yas Island

Trafalgar to enter growing river cruise market with sailings on Rhine and Danube

National Geographic-Lindblad Expeditions to enter river cruise market

Murder investigation launched after man dies on MSC Virtuosa

‘Destinations are reaching their limits, and we need to help,’ say top operators

Hundreds of Lincolnshire Co-op staff, including agents, awarded pay rise

Jet2holidays confirms switch to new contact centre phone number

Former Travel 2 tours consultant Heather Hutton to head up Vista's new touring division

Aito to widen membership to start-up SMEs with new associate scheme

Virgin Atlantic axes Heathrow-Tel Aviv route but retains El Al codeshare

Jet2 tells agents to expect summer lates market and 'modest' package price increases