The Merton Road-based agency, which officially opened yesterday (12 September), is staffed by Mark and Stuart Swords alongside a team of three agents.
Mark Swords told TTG the decision to open a high-street agency was influenced by client feedback.
“Our customers thought it was a shame that we didn’t have somewhere that they could come to visit us. I come from a retail background at Thomas Cook so it’s nice to be selling face-to-face again.”
The agency features a sofa, large TV screens and travel photography by Galerie Prints.
“We didn’t want customers to be sat at another side of the desk,” said co-founder Stuart Swords. “We want to be able to sit with clients, have a glass of bubbly and discuss what they need."
He said that expansion was also on the cards, with the agency looking to open more shops in south-west London and Surrey.
