Agents can now book a group tour 24 hours a day “in less than two minutes”, find all the latest prices, tour information and campaigns, as well as managing their ‘Bambu’ points – the company’s agent reward scheme – and seeing individual commissions for each tour at the point of sale.
The technology behind the website is owned by Wendy Wu Tours, and the website “utilises responsive design, so busy travel agents can easily move back and forth between their desktop, laptop, tablet or mobile device” when making a booking.
A streamlined navigation and a user-friendly dashboard allows travel agents to quickly find the tour information they need and book quickly.
Joe Karbo, group chief executive said: “We have listened very carefully to our agents throughout the design process and have customised the portal with functionality specific to the trade.
“As a company, we are in the process of an ambitious global digital transformation overhaul and we’re putting agents at the centre of this change by delivering a site that dramatically speeds up the booking process, provides a seamless experience and allows agents to concentrate on giving a superior service to customers.”
Wendy Wu, founder and chairwoman, said: “The new agents’ website represents a significant milestone in our company’s history. Until now booking a niche destination like China and Japan has been a long and often time-consuming process for agents.
“We appreciate our agents are busy and know how important time and speed is to give a superior service to customers, that’s why our website is now the fastest way to make a Wendy Wu Tours booking.”
To celebrate the launch of the trade-bookable website, every agent who confirms a booking online from June 22 to July 31 will receive a £50 incentive which is automatically awarded to their online account; be entered into a draw to win a selection of prizes including hampers, action cameras, FitBits, Yo Sushi vouchers, cinema tickets and a place on a Wendy Wu Tours fam trip.